1. Agreement
These Terms are an agreement between you and Webcrysta (“we”, “us”) for your use of the ChargeNear website, web app and mobile apps (the “Service”). By using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service.
2. The Service
ChargeNear shows electric-vehicle charging stations, estimates charging time and range, plans trips with charging stops, sends trip reminders and answers questions with an AI assistant. The Service is currently free. We may add, change or remove features at any time.
ChargeNear doesn't operate any charging station. Reserving connectors, starting charging sessions and payments are not available in the Service.
3. Third-party information
Station listings, prices, opening hours, ratings, connector details, availability and maps come from third parties such as Google Maps and Open Charge Map, and from station operators. We don't control or verify this information. It may be incomplete, inaccurate or out of date; a station may be closed, occupied, out of service, priced differently or incompatible with your vehicle. Where information isn't listed we show “Not listed” or “Unknown”, not a guess.
Always confirm important details with the operator before you rely on a station. ChargeNear isn't affiliated with, or endorsed by, Google, Open Charge Map or any charging operator or vehicle maker.
4. Estimates
Range, charging time, charging cost, arrival battery level, drive time and trip plans are estimates based on approximate vehicle specifications and typical conditions. Real results depend on speed, traffic, weather, terrain, load, battery health, charger output and other factors. Keep a sensible battery margin and plan for alternatives.
5. Driving safety
Don't use the Service while driving. Set up your trip before you start, or let a passenger use it. Always obey traffic laws, road signs and the instructions of authorities. A suggested route may be unsuitable, closed or unsafe; use your own judgment.
6. ChargeNear AI
ChargeNear AI generates answers automatically from station and route data. Answers can be wrong or incomplete and aren't professional advice. Check important details yourself before acting on them.
7. Trip reminders
Reminders are a convenience. Your device may deliver them late, or not at all (for example if notifications are off, the device is in battery saver, or, on the web, the app isn't open). Don't rely on them for time-critical travel.
8. Your account
You can use most of the Service without an account. If you create one, use an email address you control and keep access to it secure; anyone with access to your email can sign in. You're responsible for activity in your account.
9. Acceptable use
You agree not to:
- use the Service unlawfully or to harm others;
- scrape, copy or bulk-download station data or other content from the Service;
- interfere with, overload or try to gain unauthorised access to the Service or its providers;
- reverse engineer the Service except where the law allows; or
- misuse ChargeNear AI, for example to generate harmful content.
10. Third-party services
Parts of the Service are provided by third parties and are subject to their terms. By using maps in the Service you agree to the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy. Links to directions and listings open third-party services we don't control.
11. Content and trademarks
The ChargeNear name, logo and app design belong to us. Station data from Open Charge Map is used under the Creative Commons Attribution 4.0 licence. Vehicle, operator and company names are trademarks of their owners and are used only to identify them.
12. No warranties
The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including accuracy, availability, fitness for a particular purpose and non-infringement. We don't guarantee that the Service will be uninterrupted or error-free.
13. Limitation of liability
To the extent the law allows, we aren't liable for indirect, incidental or consequential loss, or for loss arising from reliance on third-party information or estimates — for example a missed charge, a station that is unavailable, a delayed trip or a vehicle running low on charge. Nothing in these Terms limits liability that can't be limited by law.
14. Suspension and ending
You can stop using the Service at any time and delete your data as described in the Privacy Policy. We may suspend or end access if you breach these Terms or to protect the Service and its users.
15. Changes to these Terms
We may update these Terms. We'll change the effective date above and, for significant changes, tell you in the app. Continuing to use the Service after changes take effect means you accept them.
16. Governing law
These Terms are governed by the laws of India. Courts in [City] have exclusive jurisdiction, subject to any rights you have under consumer-protection law.
17. Contact
Webcrysta, Tamil Nadu, India. Email: support@chargenear.com.